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Emerald Custom Tours  - Client testimonials

Testimonials

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  • 2005
Nicki Bousfield, McAfee Inc.
Date:  January  2007

Dear Dermot,

I would like to thank D.B. Chauffeur Service Ireland for the prompt, professional, and accommodating chauffeur service you provided to us during the 4 days of our conference in Ireland.

Your drivers were very courteous, and accommodating to our last minute flight delays/changes. I would have no hesitation in recommending D.B. Chauffeur Service Ireland to colleagues and friends.

Once again thank you, you made my job as an events organiser/PA a lot easier.

McAfeeNicki Bousfield

McAfee Inc.

Aylesbury

England

Debbie Cassel, Travel Consultant, Turnberry Travel, Ohio
Date:  October  2007

Dear Dermot:

I wanted to take a few minutes to Thank you and your staff for a wonderful experience in booking your "Discover Ireland" tour for 3 of my elderly clients.

I was approached to put together a Chauffeur Driven Ireland Itinerary for 3 travelers, this being a gift from the children of the travelers. All details were to be secret until just before the trip departure.

This type of trip was a delight for me and the "Booking" of my entire career with 28 years as a Travel Agent.

I, of course, researched the various Tour Operators very thoroughly. A lot goes into planning a trip and seeing to every detail to ensure the "once in a lifetime experience" y ou hope your valued clients receive. From the very beginning of my research, your services and staff just stood out above all the rest.

Your thorough knowledge or Ireland, your professionalism and timely communication were exactly what I needed to put this trip together with the budget of the family and the areas of Ireland they wanted to experience.

It was a delight for me to have a part of this celebration with this family. Once my clients returned from your tour, they just "beamed" of Ireland and all this country has to offer us all! How exciting it was for me to hear them go on and on telling me every detail of this wonderful trip and mostly on how well they were taken care of and cared for by you personally.

I thank you again, Dermot, for this experience and for your care and personal touch to make this a truly "trip of a lifetime" for my clients.

Sincerely,

Debbie Cassel

Travel Counselor

Turnberry Travel

Admiral James M. Loy, US Department of Homeland Security
Date:  May  2007

To whom it may concern,

This recognizes the extraordinary services of Dermot Buckley. We were a party of four adults (one with a cast on her leg) that Dermot drove around Ireland for two weeks.

He added immeasurably to the sucess of our trip. First, in his role as a driver, he was efficient, knowledge and conscious first and always for our safety. Irish roads often left a bit to be desired, and he navigated them without incident thruout the two weeks.

Second, he added a great menu of opportunities daily.

We had planned our trip carefully and had a good idea as to what we wanted to do and see. Dermot offered each morning a game plan for the day that included all of our ideas and then offered several others that could be worked into the day because of his depth knowledge of his homeland.

Each day was played out with a great combination of planned and impulse events or places that we encountered.

Lastly, Dermot was an endless source of historical context, answers to our endless questions and even personal suggestions for us to consider.

He never tried to insist we do things, only to offer a menu from which we could fill the day. He suggested ideas as to sights, pubs and restaurants and soon grew to know our tastes and expectations.

All in all, I recommend Dermot Buckley highly as a proud Irish driver. His integrity, work ethic and performance causes me to offer this testimonial without reservation and there is no doubt that I will call Dermot when we return to Ireland.

USJames M. Loy

Admiral, US Coast Guard (Ret)

Deputy Secretary

US Department of Homeland Security

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